Category: Email Design
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Yahoo
My role: UX Writer for Small Business department The Small Business department helps their members learn how to market their business and become more profitable through educational blog posts and summits. Before responsive was a thing, Duda (a member of Yahoo!’s small business group) helped optimize websites for mobile devices.
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Skype
Skype for business website Role: WriterThe challenge: Before Microsoft bought them, Skype has developed a business focused product but needed help differentiating it from the consumer offering and explaining the different plans available. I worked with the content strategist to help with the messaging strategy and execute the vision. Emails
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Bank of the West
Role: Content Strategist/UX Lead I was the UX lead for a lot of my projects. I wrote for all channels of Digital Channels Sales, including web, mobile, service emails, and global B2B customers, and contributed to our style guide. BotW – The Mobiling The challenge: The bank did have a mobile app, but it was […]
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Intuit
Role: Sr. UX writerThe challenge: Small business owners needed a way to track everything for a project in one place in QuickBooks Online – invoices, receipts, payments in, payments received, and a way to invoice in installments. We created a new feature called “Projects” and a new style of invoicing both of which had to […]